Patient Access Services
Services
Ensuring critical, and accurate,
patient information before the visit begins.
Our experts understand the key goals, priorities, and needs of a high-functioning Patient Access department and will ensure nothing is missed that will hold up your claims. We will identify missing information and confirm insurance details prior to the visit, reducing the risk of front-end denials.
Patient Scheduling Services
Effectively book and manage patient appointments, including initial consultations, follow-up appointments, and medical procedures.
Integrated Financial Clearance Services
An effective process creates a seamless and cohesive approach in the long journey from scheduling to authorization to pre-service collections.
Provider Enrollment and Credentialing Services
End-to-end enrollment and credentialing help your healthcare facility operate smoothly and efficiently while ensuring appropriate reimbursement.
BENEFITS
Unparalleled knowledge and experience
Our highly trained experts are trusted by leading healthcare organizations across the country based on their demonstrated ability to enhance accuracy, prevent revenue leakage, and enhance your ability to financially clear patients in a timely manner.
Service and Support
Registration Accuracy Rate
PROVEN RESULTS
Maximizing Revenue and Efficiency
- Our patient access services have helped customers achieve up to $7.5 million in annualized net revenue improvements.
- Maintain P2P rates of 0.4% or less, allowing for greater front-end efficiency and patient satisfaction.
- Establish first-touch approval processing to improve cash flow and prevent denials.
- Obtain authorizations for outpatient visits at least 3 days out from an appointment and 14 days out from surgeries or elective procedures.
- Reduce daily average critical errors by as much as 97.23%, resulting in more timely and accurate reimbursements.
- Experience 20-30% reductions in Patient Access available write-offs (AWOs).
- Exceed the industry benchmark of 95% quality.
TESTIMONIAL
AGS Health has done a really great job with getting authorization and performing insurance verification in a timely manner on both sides of our business, as well as with managing re-authorizations to ensure that once patients are on our service they can stay. This plays a huge role in ensuring that patients can get their medications on time and allowing us to bill in a timely manner.
RCM Integrity Supervisor
Expert services supported by advanced technologies
Intelligent Authorization
Automates critical financial clearance processes to enhance patient experience and prevent authorization-related denials before they occur.
Workflow Management System
Our proprietary workflow management tools enhance workflow allocation, tracking, prioritization, and stratification to improve the quality and quantity of touches to ensure patients are financially cleared at time of service.
Performance Dashboards
We measure and track industry-standard performance metrics to ensure the service level agreements(SLAs) that matter to you most are met (e.g., patient access denial tracking, days out, pre-verification rate, etc.).
Revenue Cycle Automation Analytics
Manage and forecast your automated revenue cycle management workflows for peak performance.
Additional services to streamline your revenue cycle
HIM and Clinical Services
We are experts in the ever-changing complexities of healthcare regulations to ensure your health information is documented and coded correctly, efficiently, and in full compliance.
Patient Financial Services
Whether working with hospital or physician billing, our team will work with you to overcome payor complexities, minimize billing confusion, and recover revenue.
Revenue Cycle Automation Development Services
Maximize the value of your skilled team with robotic process automation solutions designed and developed by our experienced team of automation engineers.
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Let’s transform your revenue cycle today
When you create a high-performance revenue cycle, you’re finally free to invest your full resources into what matters most: the care of your patients.
