Patient Financial Services
Services
Let our patient financial services experts help you navigate rising payor complexities and out-of-pocket costs.
We will help you understand how and why you’re losing valuable revenue and work together to develop a plan for capturing lost revenue and improving cash flow to support your organization’s strategic growth plans.
Claims Management Services
Streamline the process of claims submission, billing edits, and reconciliation for both professional and hospital billing to reduce billing backlogs and accelerate cash.
A/R Management Services
Track and collect the outstanding revenue that you deserve with greater operational efficiency and improved financial performance through effective denial remediation, as well as identifying and recovering underpayments.
Self-Pay Management
Delivery of patient-friendly statements, collection attempts via outbound calls, and processing of patient payments for consistent and timely patient outreach.
Payment Posting Services
Full transaction services, including payment processing, manual and electronic posting, reporting of unusual adjustments, routing of denied claims, and reconciliation to ensure timely account resolution.
Credit Balance Resolution
Effectively manage liability risks and assist with financial stability by identifying the root causes of overpayments and resolving credit balance.
EDI Enrollment Services
Establish Electronic Remittance Advice (ERA)/Electronic Funds Transfer (EFT) authorization agreements for all providers with multiple clearing houses/payers to enroll for electronic claims, remittance, eligibility, and claims status.
BENEFITS
Unparalleled knowledge and experience
Our highly trained experts are trusted by leading healthcare organizations across the country based on their demonstrated ability to enhance accuracy, reduce reimbursement times, and prevent revenue leakage.
Service and Support
PROVEN RESULTS
Outcomes that drive revenue growth and retainment
Our patient financial services have enabled customers to reduce A/R inventories, resulting in up to $46 million in revenue in less than a year.
- Clear large backlogs of aging A/R within months, resulting in game-changing cash flow improvements ranging between $10 million to $18 million in under a year.