AGS Health is more than a revenue cycle management company – we’re a strategic growth partner.

Why AGS?

AGS Health has experience with the largest and best healthcare providers in the United States, and one thing that we’ve learned is that each one is unique. That is why we’ve developed a collaborative process with each customer to deliver configurable solutions that best fit their needs.

 

PROCESS & PROCEDURE

Discovery and Diagnostics

We believe the best way to diagnose is to listen. As a trusted partner our first step is to fully understand the goals of your organization and the challenges standing in your way.

Introduction
Your sales consultant will introduce you to the appropriate service line leaders to answer any initial questions and provide a detailed overview of our capabilities.
01
Discovery
We schedule a discovery meeting wherein our experts will meet with you to discuss your strategic growth plans, needs, and expectations.
02
Diagnostics
Our team will then work with you to review and assess your current revenue cycle operations, including staffing, current practices, and technologies.
03
Why AGS

Solution Design and Activation

Next, we rally our team of seasoned experts for an in-depth analysis of your challenges. We then design a comprehensive solution to help you achieve your goals.

Requirement Analysis
Our team will define the scope of the project with respect to the requirements obtained during the Discovery and Diagnostics phase and then develop a project plan and roadmap for design, development, and deployment.
04
Design
Our solution design engineers will compare your current performance to our benchmarks and recommend a fully-configured solution to meet your unique needs.
05
Review
Together, we will review the proposed solution, gather your feedback, answer any of your questions, and align on a course of action for development and implementation.
06
Development
Our team will begin to align the required resources for your configured solution and execute development plans as discussed during the design review.
07
Deployment
Once development is complete, our team will collaborate with key stakeholders from your organization to implement the solution components and help you adjust operating procedures as necessary.
08
Why AGS

Optimization and Continuous Improvement

Our engagement with you doesn’t end with the implementation of your solution. As a committed partner to your success, our team provides continual performance updates and actionable insights to support the long-term growth of your revenue cycle.

Customer Success Designation
During implementation, AGS Health will designate a dedicated Customer Success Director (CSD) for your organization who will act as your primary point of contact.
09
Service Excellence
Your CSD will work across our global teams to continuously assess the performance of your operations, provide support, and recommend opportunities for improvement to ensure your long-term success.
10
Why AGS

Service Excellence

We have dedicated account representatives and service teams that get to know you, your team, and your business processes. We continuously monitor performance and survey for actionable insights to transform your business throughout our partnership.

Why AGS
3X ROI
  • 72% decrease in the health systems denial inventory within 6 months
  • $1.4 million collected on a balance of $2.7 million dollars
  • 40% cost savings achieved by outsourcing coding denial management to AGS
AGS Saving

In-House

AGS Saving
AGS Saving

AGS Health

  • 4.59% increase in CMI
  • 50% decrease in DNFC days – improving cash-on-hand from 7 days to 3.5 days
  • More than 40% improvement in coder productivity
  • Eliminated all IT support for coders
$1.03M Revenue Increase

Clients

We serve top-tier healthcare organizations nationwide.

Privacy & security

Our security and compliance requirements exceed expectations

Compliance and Security

HIPAA Security Safeguards

Compliance and Security

“AGS has shown they have great experience and expertise in supporting healthcare providers collect on their services. They are helping us collect on our aged receivables and showing wonderful results in revenue and account receivable reconciliation. I would highly recommend their firm and services.”

Dinesh Pai, Chief Revenue Cycle Officer

AUBURN COMMUNITY HOSPITAL

“You really don’t know what you are missing until you start implementing a program like CAC and working with a vendor like AGS Health… The results have been tremendous in terms of return on investment. We have realized a $1.03MM impact on our bottom line, which is more than a 10x return.”

Jason Lesch, Chief Financial Officer

SCP HEALTH

“We shared what our goals were with AGS. We wanted to get more with less based on our needs. Working with AGS, we were able rethink how we approached analytics in the revenue cycle. This allowed us to leverage our team and AGS. We ended up seeing an increase in productivity as a result.”

Keith Cantrell, Chief Revenue Officer

EL PASO CHILDREN’S HOSPITAL

“AGS Health’s paradigm-shifting, computer-assisted, CDI solution provides the functionality, customer service and technical support, and the ease of use that will move any facility to the forefront of CDI.”

EPCH Representative

connect with us

Let’s transform your revenue cycle today

When you create a high-performance revenue cycle, you’re finally free to invest your full resources into what matters most: the care of your patients.

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