White Papers

A Hybrid Approach to Overcoming Coding, RCM Staff Shortages

From pandemic-induced burnout and terminations to resignations and retirements, healthcare organizations are struggling to keep revenues flowing against a backdrop of chronic and worsening coding and revenue cycle management staffing shortages.

Along with the short- and long-term implications of too-few qualified professionals, healthcare organizations must also manage increased financial pressures and heightened regulatory and audit scrutiny. In this white paper, AGS Health experts explore the staffing challenges facing HIM directors and CFOs in the current healthcare landscape, as well as:

  • The benefits of adopting a hybrid outsourcing/technology-enabled approach that augments internal teams with highly trained offshore coders and process automation.
  • How to leverage AI and back-end RCM process automation to improve speed and accuracy and free internal resources to focus on core responsibilities.
  • Best practices for selecting the outsourcing and technology partner(s) that best align with organizational needs and objectives.
  • Establishing KPI benchmarks to ensure goals are clearly defined and expectations are aligned.

Download White Paper

Whitepaper – A Hybrid Approach to Overcoming Coding, RCM Staff Shortages

Related resources

The Rcm Maturity Framework
The RCM Maturity Framework: A 4-Stage Journey to Digital Transformation and Operational Excellence

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