Webinar

Best Practices for Assertive Accounts Receivable Follow-up

By Debra Stall, CRCR, Nancy Hummel, and Robert Frank

On-Demand

An efficient accounts receivable program takes careful planning and assertive follow-up to ensure maximum cash acceleration. In this webinar, learn key strategies your organization can implement to improve your process, including account segmentation, prioritization of accounts receivable, and how to organize your team.

Learning Objectives:

Identify the key components of an efficient accounts receivable program and how to focus efforts to maximize cash acceleration.
Understand the importance of denial prevention and management and the roles and responsibilities involved in ensuring an effective program.
Discover tips and best practices to overturn denials, address the root cause, and achieve accounts receivable goals.
Gain insights on how automation can streamline your processes, improve your bottom line, and help achieve your accounts receivable goals.

Debra Stall, CRCR

Speaker

As senior vice president of transitions at AGS Health, Debra Stall oversees strategic growth initiatives for the company’s Accounts Receivable Services division. Throughout her 30+ year career, she has helped numerous companies drive operational excellence through global outsourcing, strategic planning, and process improvements. Debra’s extensive experience in healthcare management has delivered transformational results for leading healthcare organizations, resulting in significant financial growth with best-in-class operational efficiency.

Nancy Hummel

Speaker

VP of Revenue Cycle, Health Connect America

Nancy Hummel spent most of her career as an engineer working in various types of manufacturing operations, including furniture, locks and keys, plastics, and industrial machinery. In the 2000s, she worked as an International Logistics Manager and an Industrial Engineer with Steelcase International. However, in 2009, the company made the decision to move its North Carolina operations to Mexico.

In response, Nancy decided to investigate other opportunities and soon began her second career at LabCorp as a Billing Manager. Thanks to her experience at Steelcase, she possessed a deep knowledge of LEAN principles, which was advantageous as LabCorp has just begun its own LEAN journey. Since then, Nancy has honed her RCM experiences through laboratory billing, EMS billing, physician billing, hospital and medical clinic billing, reproductive medicine, drug testing, and therapeutic inpatient and outpatient services billing.

Nancy graduated magna cum laude with a Bachelor of Science degree from High Point University in 2010. In 2012, she returned to High Point, earning a master’s degree in business administration.

Robert Frank

Speaker

RCM Consultant for Health Connect America

Rob Frank is a results-driven and versatile financial and revenue cycle executive with more than 25 years of experience across multiple health sectors building and implementing RCM solutions. He combines strong leadership and vision setting with business partner collaboration and employee empowerment. Rob capitalizes on his systems and financial analytics background to successfully improve cash collection and reduce the overall cost to collect.

On-Demand

Duration: 60 Minutes (No CEU Credit)

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Best Practices for Assertive Accounts Receivable Follow-up

Learning Objectives:

Webinar – Best Practices for Assertive Accounts Receivable Follow-up