Richmond University Medical Center (RUMC), a 470+ bed healthcare facility in Staten Island, NY realized a 33% increase in coder productivity with AGS Health CAC.
38%
decrease in DNFC days.
13%
decrease in complex denials.
30%
decrease in rejected claims.
Challenge
During the spring of 2015, RUMC’s encoder vendor was failing to provide the comprehensive workflow and functionality support necessary for the pending ICD-10 migration, which would go into effect on Octob