Founded more than a century ago as a 15-bed hospital, Cayuga Medical Center (CMC) has evolved into a 212-bed operation that employs more than 1,500 healthcare professionals. The not-for-profit medical center provides state-of-the-art diagnostic and acute-care services to the more than 150,000 area residents of Tompkins, Cortland, Seneca, and Tioga counties in New York.
To improve workflows, reduce costs, and increase efficiency, CMC sought a simple CDI Software Solution that could help prioritize tasks and deliver seamless interoperability with their Meditech EHR and 3M encoder.
Challenge
- Multiple disparate systems with no single source of information
- Minimal visibility into ongoing financial and operational metrics
- CDI team lacked intelligent worklist prioritization, resulting in multiple manual query-generating and tracking processes
Solution
AGS redefined the CDI workflow at CMC by automating manual processes using the computer-assisted CDI capabilities of the AGS AI Platform. The cloud-based platform integrated seamlessly with CMC’s existing systems. The implementation process required minimal support from the organization’s IT resources and followed a tested and trusted process, which involved data assimilation, evaluation, design deployment, deployment, transition, and operations handover
$130k
cost savings
100%
successful Meditech integration
99.99%
uptime, easy to scale and integrate
"The application has so many features that will benefit our CDI program. Working with the AGS Health implementation team was a great experience, and the team continues to make the necessary updates to make the application work for our hospital."
