Start your revenue cycle strong by ensuring that critical, and accurate, patient information is in place before patient visits begin.
Health Information Management
Our team of coding experts, with a deep understanding of the healthcare industry and its specialties, paired with smart technology creates a tangible, positive impact on cash flow.
Extended Business Office
AGS Health provides a comprehensive suite of RCM services that are customized for each customer. Our experienced team of experts serves as an extension of your business office.
Analytics and Reporting
Obtain answers to critical questions related to performance benchmarking, root cause analysis, predictive analytics, and operational improvements.
Connect with us
Request a demo
Latest CASE STUDIES
By Eric McGuire
November 9, 2023
Healthcare organizations are facing unprecedented financial stress, with many experiencing negative margins due to a surge in expenses and revenue loss that was further exacerbated by the COVID-19 pandemic. Amid this challenging environment, healthcare finance leaders are seeking ways to accelerate cash flow, reduce expenses, and increase profitability, with many turning to outsourcing and technology.
Achieving a high-performing revenue cycle requires a strategic roadmap that is customized to an organization's unique needs. This is where the RCM Maturity Framework comes in. This powerful diagnostic tool helps organizations optimize and digitally transform their revenue cycle performance. It is based on a practical approach to RCM transformation that can help future-proof operations through a hybrid model of in-house management, outsourced services, advanced technologies, and actionable analytics.
The Framework consists of four stages: emerging, foundational, advanced, and high performing. An organization's stage is determined by its level of maturity across three pillars: service delivery, technology and interoperability, and analytics. Knowing the organization's stage of maturity and where it falls short within each pillar provides the directional clues needed to continue advancing toward operational goals.
The RCM Framework allows leaders to benchmark their current maturation level and create a customized roadmap for navigating their organization’s unique journey toward operational maturity and enhanced revenue cycle performance by answering questions such as:
The RCM maturity journey typically involves a five-step process.
To help navigate the journey, healthcare organizations can seek the support of an experienced advisor to understand their current state of maturity and what steps are needed to help advance. The right advisor should have expertise in RCM and be committed to the organization's long-term well-being. They should be able to assess the current state of RCM operations and offer practical solutions for sustained financial health. It's important that the advisor becomes part of the organization's team, working on-site where applicable, to gain a deeper understanding of the operations, culture, and strategic growth plans.
To learn more about the RCM Maturity Framework and how it can help your organization achieve digital transformation and operational excellence, download our whitepaper, “The RCM Maturity Framework: A 4-Stage Journey to Digital Transformation and Operational Excellence.” It provides a detailed explanation of the Framework and its four stages, as well as actionable insights and best practices for each stage to create a roadmap for a strategic approach to maturation.
Eric McGuire, CRCR, PgMP, PMP, LSSGB
Eric is a seasoned HIM and revenue cycle professional with more than two decades of experience in helping healthcare organizations bridge the gap between healthcare IT and business operations. As the senior vice president of coding and CDI services, he leads the development of service line strategy and execution. Eric’s leadership and consultancy has helped numerous customers transform their revenue cycle outcomes through enhanced patient experience, revenue growth, risk mitigation, and cost containment. Eric possesses a bachelor’s degree in Macroeconomics from The Ohio State University in Columbus, OH.
connect with us
Let’s transform your revenue cycle today
When you create a high-performance revenue cycle, you’re finally free to invest your full resources into what matters most: the care of your patients.