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The Coding Denial Defense: Industry Trends and Proactive Denial Strategies

By Leigh Poland RHIA, CCS, Lingaraja Prabhu S, Girithar Manogaran, CPC, Senbagakavi Subramaniyan, CIC, and Gretchen Manica


Denials have increased significantly as the electronic billing and remittance process becomes increasingly sophisticated. Claims have less “human” contact. Computer-based payment algorithms search for key information according to payer contract requirements. Per the Healthcare Financial Management Association, the average cost to rework a claim is $25 and failing to rework denials results in a loss of revenue that supports your MTF’s operation and maintenance budget.

In this webinar, you will learn how to address and appeal these denials successfully while improving your coding, A/R, and ROI. A multifaceted approach is required and involves evaluating opportunities to avoid denials upfront but also learning how to fight them when the denial is unavoidable. This interactive session is designed to leave you inspired to address denial tactics.

Key Takeaways

  • Coding Denial Industry Trends
  • Coding Denial Success Case Study
  • The Right Coding Technology Weapons: Coding Denial Predictive Analysis
  • Additional Best Practices to Combat Coding Denials
  • Live Q&A with Industry Experts
Leigh Poland

Leigh Poland RHIA, CCS


Leigh has over 20 years of coding experience and has worked in the coding and education realm over the last 20 years. Her true passion is coding education making sure coders are equipped to do their job accurately and with excellence. Academically, Leigh has graduated from Louisiana Tech University with a Bachelor of Science. Leigh has had the opportunity to present many times in the past at the AHIMA, ACDIS, and AAPC National Conventions. She has been a guest speaker on AHIMA webinars and has written several articles that were published in the AHIMA Journal. Leigh has traveled the US and internationally providing coding education.

Lingarajaprabhu Sadayandi

Lingaraja Prabhu S


Linga has over 17 years of experience with extensive knowledge in US healthcare, Clinical Practice, and deep expertise in Medical Coding, Auditing, Compliance, Operations, and Program Management.
He is a Certified Professional Coder (CPC from AAPC), Certified Project Management Professional (PMP) from Project Management Institute (PMI), and a Certified Six Sigma Green belt. He has graduated in Physiotherapy and is certified in Leadership Principles from Harvard business school online.

Girithar Manogaran

Girithar Manogaran, CPC


Giri has over 16 years of coding experience and has worked extensively in multi-specialty coding, coding related denial management, and the education realm over the last 13 years. He is an accomplished Coding professional and an innovative results-based leader, identifying client-based needs to develop and deliver creative solutions that enhance Employer, Employees, and Client’s ability to increase revenue and satisfaction.

Senbagakavi Subramaniyan, CIC

Senbagakavi Subramaniyan, CIC


Senbagakavi has over 10 years of coding experience, with expertise in coding denial management. She is responsible for Hospital and professional coding related denial management, liaison between the professional organization and Revenue Cycle departments to research and resolve coding and billing issues. Senbagakavi is also AAPC credentialed-CIC(Certified inpatient coder).

Gretchen Manica

Gretchen Manica


Gretchen is on a mission to help Hospitals & Health Systems reduce Revenue Cycle Management and Operations Cost. She is a seasoned Regional Sales Manager with a demonstrated history of working in the hospital & health care industry.

Duration: 60 Minutes
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Webinar – The Coding Denial Defense

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