Video

Tackling Clinical Denials and Appeals: Systemic Challenges and Strategic Solutions

Name: Medical Coding Automation: From Assistance To Autonomy
Uploaded: 2025-10-31T17:36:55+05:30
Description: Medical coding automation has advanced significantly over the past two decades, evolving from rule-based tools sophisticated solutions powered by artificial

By Lindsay Porter and Amanda Dean

October 31, 2025

Clinical denials delay payments, create administrative burdens, and reduce focus on patient care. Forward-thinking healthcare leaders are shifting from reactive denial management to proactive revenue protection. Hear how hospitals and health systems can uncover the root causes of denials, implement proactive strategies, and harness global expertise to protect revenue streams and improve operations and workflows.

Key discussion points include:

The hidden drives behind rising denial volumes, from internal documentation gaps to payer automation practices.
Proactive prevention strategies, including ongoing clinician education, advanced data analytics, and cross-team collaboration to reduce avoidable denials.
How global resources can deliver cost-effective expertise and scalable solutions.
Best practices for selecting the right outsourcing partner, from evaluating qualifications to cultural fit and measurable return on investment (ROI).

CONNECT WITH US

Questions? We're here to help.

Any comments or questions for our experts? Want to schedule a meeting to talk about how AGS Health can help you? Simply fill out the form and we'll be in touch shortly.

Lindsay Porter, RHIA, CCDS

Speaker

Vice President, Coding and Clinical Service Line, AGS Health

With 20 years of experience in the clinical revenue cycle, Lindsay has assisted healthcare providers focusing on Clinical Documentation Improvement (CDI), Health Information Management (HIM) coding, HIM operations, care and utilization management, and denials prevention. As Vice President of the Coding & Clinical Service Line, Lindsay executes AGS Health’s growth strategy for all clinical administrative and enhanced medical coding offerings. She strives to deliver innovative solutions to alleviate the administrative burden on clinicians. The goal is to incorporate automation and digitization in today’s manual processes within the middle revenue cycle. She holds credentials from the American Health Information Management Association (AHIMA) and the Association for Clinical Documentation Improvement Specialists (ACDIS).

Amanda Dean, RN, BSN

Speaker

Director, Clinical Education, AGS Health

Amanda is a registered nurse with more than 13 years of experience, specializing in case management and utilization management leadership. With a deep understanding of how clinical education supports the revenue cycle and improves both operational performance and patient care, she will lead the development and implementation of clinical education strategies. Amanda is a living kidney donor to her husband, which fuels her passion for revenue cycle work that not only supports healthcare systems but also the patients and families at the center of care. She earned her BS degree in nursing from Western Governors University.