Video

Denial Management Trends, Challenges, and Innovations

By Debra Stall, CRCR

November 26, 2025

Denial management remains one of the most pressing challenges in healthcare revenue cycle management. With rising costs, evolving payer behaviors, and increasing complexity in clinical claims, healthcare organizations require more effective strategies to prevent denials before they occur and resolve them efficiently when they do, thereby optimizing revenue and enhancing financial performance.

Key discussion points include:

  • How artificial intelligence (AI) and robotic process automation (RPA) are streamlining claims and cutting costs.
  • Why physician and clinician collaboration is essential in navigating the complexity of clinical denials.
  • How cross-departmental strategies and analytics drive proactive denial prevention.
  • New approaches to balance resources to effectively manage both high-dollar and low-dollar claims.
  • Emerging innovations that will shape denial prevention and revenue cycle success.

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Debra-Stall

Debra Stall, CRCR

Speaker

As senior vice president of transitions at AGS Health, Debra Stall oversees strategic growth initiatives for the company’s Accounts Receivable Services division. Throughout her 30+ year career, she has helped numerous companies drive operational excellence through global outsourcing, strategic planning, and process improvements. Debra’s extensive experience in healthcare management has delivered transformational results for leading healthcare organizations, resulting in significant financial growth with best-in-class operational efficiency.

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