Start your revenue cycle strong by ensuring that critical, and accurate, patient information is in place before patient visits begin.
Health Information Management
Our team of coding experts, with a deep understanding of the healthcare industry and its specialties, paired with smart technology creates a tangible, positive impact on cash flow.
Extended Business Office
AGS Health provides a comprehensive suite of RCM services that are customized for each customer. Our experienced team of experts serves as an extension of your business office.
Analytics and Reporting
Obtain answers to critical questions related to performance benchmarking, root cause analysis, predictive analytics, and operational improvements.
Connect with us
Request a demo
Latest CASE STUDIES
By AGS Health
December 14, 2022
In a recent article in For the Record magazine , we discussed the use of MEAT – Monitoring, Evaluation, Assessment, Treatment – criteria to comply with ICD-10-CM Coding Guidelines requiring all documented conditions coexisting at the time of an encounter that affect patient care treatment or management be coded as a diagnosis. For instance, well-documented progress notes would include the History of Present Illness (HPI), Review of Systems (ROS), and physical exam, and would also show the medical decision-making process. Each diagnosis must be documented in an assessment and care plan.
To ensure this is the case, many organizations use the MEAT criteria for their documentation practices along with Hierarchical Condition Category (HCC) assignments and ICD-10-CM diagnosis coding.
MEAT stands for the four factors that establish the presence of a diagnosis during a face-to-face patient encounter and ensure proper documentation:
During Risk Adjustment documentation and coding, coders use the MEAT formula to help them correctly identify and assign HCC chronic condition diagnoses – which payers also use to account for the overall health and medical cost expectations of each patient enrolled in a health plan. This is vital, as value-based payment models such as Medicare Advantage and Accountable Care Organizations that require providers to carry greater financial risk are becoming the norm.
Thorough and complete documentation of chronic condition diagnoses is essential to the risk adjustment and HCC process – and is where MEAT comes into play. Coding professionals need to review all documentation to assign appropriate ICD-10-CM diagnosis codes. Most chronic conditions match to an HCC, which must be supported with documentation showing the presence of the disease/condition. It must also include the clinician’s assessment and/or care management plan.
This is where things get complicated; just listing every diagnosis in the medical record does not adequately support a reported HCC code. CMS focuses on these diagnoses to demonstrate the need for higher reimbursement rates for patients who have more serious conditions or problems to manage. If the diagnosis on the claim is not accurate or complete, it could result in a lower reimbursement rate.
Thus, an acceptable problem list must show evaluation and treatment for each condition that relates to an ICD code. For example: “diabetes (E11.9) remains stable, will continue insulin 10 units daily" or "patient has panic type anxiety (F41.0) and the patient complains that break through panic attacks have increased. Will add Buspirone 15mg tablets once daily to medication regimen."
Further, providers should show evaluation and treatment for all conditions assessed during the encounter as well as ensure that the information is thoroughly documented, for example by including “history of” conditions that affect the current treatment plan. For example, if there is a history of colon cancer (Z85.038) and the patient is ordered to have a screening colonoscopy, be sure to include this information under the A/P.
Failure to comply with audit-specific diagnosis codes carries a high cost. In early 2022 alone, the Office of the Inspector General (OIG) sought to claw back millions in improper Medicare payments from several Medicaid Advantage organizations it found to be non-compliant with risk-adjusted programs. Among these were Healthfirst Health Plan, Inc., which was overpaid by $5.2 million, and Tufts Health Plan Inc., which received at least $3.7 million in net overpayments.
MEAT can help organizations avoid these costly overpayment mistakes by ensuring providers are:
Without MEAT documented to substantiate the diagnosis, CMS will reject the diagnosis due to lack of evidence by the provider.
With more risk-adjusted programs in play and millions at risk of potential overpayment, any trick in the book is fair game when it comes to documenting for HCC. Adopting MEAT criteria allow providers and coders alike to ensure that claims issued based on their documentation and coding are comprehensive, compliant, and accurate.
MEAT criteria was also the subject of a recent webinar, which can be accessed here (Meet the M.E.A.T Criteria?).
AGS Health is more than a revenue cycle management company–we’re a strategic partner for growth. By blending technologies, services, and expert support, AGS Health partners with leading healthcare organizations across the US to deliver tailored solutions that solve the unique needs and challenges of each provider’s revenue cycle operations. The company leverages the latest advancements in automation, process excellence, security, and problem-solving through the use of technology and analytics–all made possible with college-educated, trained RCM experts. AGS Health employs more than 10,000 team members globally and partners with more than 100 clients across a variety of care settings, specialties, and billing systems.