Video

Beyond Spreadsheets: Unlocking the Power of Advanced Analytics in Healthcare RCM

By Emily Bonham

August 13, 2025

Traditional revenue cycle reporting is often static, retrospective, and siloed, explaining what happened. In this video, Emily Bonham explores how advanced analytics provide insights into why, how to respond, and what should happen next. From insights driven by artificial intelligence (AI) to real-time alerts, intuitive dashboards, and natural language processing (NLP) interfaces, modern analytics platforms can empower teams, improve cross-functional collaboration, and surface actionable intelligence. This shift from reactive to proactive reporting is helping organizations uncover root causes, prevent denials, and drive measurable performance improvements.

Key discussion points include:

The limitations of static, retrospective revenue cycle management (RCM) reporting and the need for predictive insights.
How advanced analytics tools, including AI, NLP, and data visualizations, enhance decision-making and accessibility.
Steps that healthcare organizations can take to evolve from siloed metrics to an integrated, insight-driven analytics strategy.
Real-world examples of how natural language queries and real-time alerts are improving revenue cycle performance and team collaboration.

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Video – Beyond Spreadsheets: Unlocking the Power of Advanced Analytics in Healthcare RCM

Emily Bonham

Speaker

Senior Vice President, Product Management, AGS Health

As Senior Vice President of Product Management at AGS Health, Emily Bonham leads the company’s AI Platform suite of intelligent automation solutions. A healthcare technology leader with over 20 years of experience, she has a strong track record of strategizing, developing, and launching transformational software products, including award-winning solutions. Emily’s expertise bridges business and technology, encompassing SaaS, user-centered design, mobile technology, and advanced AI like NLP and large language models. A recognized thought leader, she is passionate about leveraging her deep domain knowledge across areas like revenue cycle management and value-based care to address complex healthcare challenges and improve patient outcomes.