Webinar

Make Your Case and Win: Strategies for Reducing Clinical Denials and Increasing Appeal Success

By Lindsay Porter and Amanda Dean

Thursday, August 28, 2025, at 2pm EST

As payer processes become more automated, assertive, and opaque, healthcare organizations face increased challenges protecting reimbursement and sustaining operational stability. This educational webinar explores the modern playbook and its impact on denials, including rising trends in medical necessity denials, level of care disputes, observation downgrades, and readmissions.

Participants will learn proactive strategies to both prevent and overturn clinical denials, with emphasis on the critical role of utilization review (UR) and physician advisor (PA) engagement within the first 24-48 hours of admission. We will focus on how to combat vague or templated denials, align documentation with payer expectations, and apply structured, evidence-based appeal techniques.

Attendees will hear real-world examples of how leading healthcare systems are defending patient care, minimizing revenue loss, and adapting internal workflows as payers narrow coverage, tighten policies, and expand review tools. This session will arm you with insights and practical tactics to push back against harmful payer trends and build a defensible appeal strategy.

Learning Objectives:

  • Recognize current and emerging payer tactics contributing to denials, including observation status extensions and automated denial logic.
  • Discover the critical importance of early clinical review by UR and PAs within the first 24-48 hours to prevent avoidable denials.
  • Identify documentation, escalation, and workflow strategies that improve defensibility and reduce payer pushback.
  • Apply structured, evidence-based frameworks to craft stronger appeals and improve overturn rates.
  • Leverage data to anticipate denial patterns, manage financial risk, and drive strategic revenue recovery.

Register now to discover essential strategies for preventing and managing clinical denials.

Lindsay Porter, RHIA, CCDS

Lindsay Porter, RHIA, CCDS

Speaker

Vice President, Coding and Clinical Service Line, AGS Health

With 20 years of experience in the clinical revenue cycle, Lindsay has assisted healthcare providers focusing on Clinical Documentation Improvement (CDI), Health Information Management (HIM) coding, HIM operations, care and utilization management, and denials prevention. As Vice President of the Coding & Clinical Service Line, Lindsay executes AGS Health’s growth strategy for all clinical administrative and enhanced medical coding offerings. She strives to deliver innovative solutions to alleviate the administrative burden on clinicians. The goal is to incorporate automation and digitization in today’s manual processes within the middle revenue cycle. She holds credentials from the American Health Information Management Association (AHIMA) and the Association for Clinical Documentation Improvement Specialists (ACDIS).

Amanda

Amanda Dean, RN, BSN

Speaker

Director, Clinical Education, AGS Health

Amanda is a registered nurse with more than 13 years of experience, specializing in case management and utilization management leadership. With a deep understanding of how clinical education supports the revenue cycle and improves both operational performance and patient care, she will lead the development and implementation of clinical education strategies. Amanda is a living kidney donor to her husband, which fuels her passion for revenue cycle work that not only supports healthcare systems but also the patients and families at the center of care. She earned her BS degree in nursing from Western Governors University.

Thursday, August 28, 2025, at 2pm EST
Duration: 60 minutes (No CEU Credit)
Register Now

Webinar – Make Your Case and Win: Strategies for Reducing Clinical Denials and Increasing Appeal Success

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