University Medical Center of El Paso Selects EZDI, an AGS Health Company
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University Medical Center of El Paso Selects EZDI, an AGS Health Company

University Medical Center of El Paso Partners With EZDI to Implement CDI and Code Audit Modules

WASHINGTON D.C. October 26, 2021— University Medical Center of El Paso optimized daily processes by partnering with EZDI to address elements hindering business operations after administration identified gaps in CDI workflows and internal communications between nurses and providers. EZDI, which was recently acquired by AGS Health, helped the hospital to improve its clinical specificity and documentation quality.

After an in-depth audit of processes, the team identified gaps in available workflow tools and existing processes still relied on spreadsheets. The biggest challenge: ensuring physicians remain well-trained on documentation improvement.

The hospital reached out to EZDI to address these challenges and improve their Clinical Documentation Improvement (CDI) and auditing workflows. The teams from El Paso and EZDI discussed the challenges and the desired outcomes before deciding on a working solution.

EZDI implemented its advanced CDI, audit and analytics modules to El Paso’s Cerner Electronic Health Record (EHR) with ease.

EZDI’s CDI modules increased the productivity of some hospital staff by as much as 30-40 percent. The audit module provided workflow optimization for prospective and retrospective auditing on targeted accounts by physicians, coders, diagnosis and procedure. The analytics module provided customizable reporting on coder productivity, auditor productivity, coding patterns and physician behavior.

“Having been here for almost 20 years and having gone through many software and hardware implementations, I must say this process has gone very well for the end-users thus far,” said Dr. Veronica Greer, Physician Advisor at UMC.

“University Medical Center of El-Paso is a parent facility of El Paso Children’s Hospital, an existing EZDI customer. After successful implementation of EZDI’s Computer-assisted CDI at EPCH, UMC decided to engage EZDI as their preferred technology partner for Clinical Documentation Improvement,” said Patrice Wolfe, CEO, AGS Health.

About UMC

For 106 years, University Medical Center of El Paso (UMC) has been providing exceptionally high-quality care for the entire El Paso region. UMC is home to the region’s only Level I Trauma Center, the only Joint Commission-Certified Comprehensive Level I Stroke Center, the first Level IV Maternal Critical Care Center, and the only Certified Baby-Friendly Hospital. UMC’s mission is to Heal, to Serve and to Educate. For more UMC News, go to:  http://www.umcelpaso.org (News Releases at bottom of the main page.)

About AGS Health

AGS Health is an analytics-driven, technology-enabled revenue cycle management company serving healthcare providers across the U.S. AGS Health partners with hospitals and physician groups to optimize their revenue cycle through intelligent use of data. The company leverages the latest advancements in automation, process excellence, security and problem solving through the use of technology and analytics – all made possible with college-educated, trained RCM experts. The company was awarded 2021 Best-in-KLAS for Outsourced Coding and ranked as a top performer for Extended Business Office. AGS Health partners with 100+ clients across different care settings, specialties, and billing systems.

About EZDI

EZDI, which was acquired by AGS Health in 2021, offers a next-generation clinical natural language processing engine that supports advanced documentation and coding functions. Its CAC and CDI solutions have received tremendous feedback, providing system accuracy and ease of use. EZDI removes the data complexity and highlights what matters for healthcare professionals. It’s revenue cycle…reimagined. agshealth.com

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