AGS AI Platform
Unlock the power of your revenue cycle with a streamlined solution that automates, optimizes, and forecasts your RCM workflows.
Overview
Simplify your revenue cycle through AI with a human touch.
The AGS AI Platform combines the best of artificial intelligence and human-in-the-loop (HITL) services to create a smarter, more connected revenue cycle. Led by decades of healthcare RCM expertise, our hybrid intelligence approach combines automation, advanced analytics, and global services to streamline workflows, improve efficiency, reduce costs, and drive stronger financial outcomes. Whether you’re just beginning your automation journey or looking to expand it, AGS Health delivers intelligent, scalable solutions configured to your goals, so you can focus on delivering exceptional patient care.
Top 3 benefits
Augmentation to Support Growth and Continuity
Being understaffed doesn’t have to mean undercompensated. The AGS AI Platform combines advanced AI technologies and automation with award-winning services to augment your operations based on the strategic priorities of your revenue cycle.
Seamless Integration for a Single Source of Insights
The AGS AI Platform simplifies the revenue cycle with seamless integration across your existing processes and information systems, providing real-time access to key performance indicators and workflow management data across domestic and global teams.
Scalability to Meet Strategic Growth Opportunities
With the AGS AI Platform, revenue cycle operations can scale rapidly based on changing demands. Implementations are smooth and seamless with effective controls that guarantee minimal disruption. Deployments can be accomplished in weeks for rapid scalability and maximum uptime.
FEATURES AND CAPABILITIES
Patient Access Solutions
AI is fixing the front end. So your patients will always come first.
By applying a configurable blend of intelligent automation, digital agents, and expert global services, our platform enables healthcare organizations to streamline financial clearance and patient access processes, reducing delays, errors, and rework. The result: faster, cleaner starts to every patient encounter, quicker time to service, and fewer downstream headaches for your revenue cycle. That’s patient access done intelligently.
Intelligent Authorization®
Automate financial clearance to improve efficiency, lower costs, avoid authorization-related denials, and enhance the patient financial experience by expediting access to necessary services.
AI Agents and Intelligent Automation
Transform revenue cycle processes with Agentic AI—intelligent digital agents that collaborate, adapt, and apply human-like reasoning to deliver real outcomes across complex healthcare workflows.
Patient Access Services
Optimize Patient Access operations with AI-augmented expert services that reduce the risk of front-end denials and ensure patients receive transparent estimates and timely care.
Analytics and Reporting
Obtain answers to critical questions related to performance benchmarking, root cause analysis, predictive analytics, and operational improvements.
Key Technologies
Agentic Automation
Our platform can complete tasks autonomously using digital agents that operate with defined agency by combining AI, process automation, and workflow orchestration models to achieve desired outcomes.
Generative AI (GenAI)
The AI Platform harnesses generative AI to create original outputs using deep learning models, such as LLMs, that learn from and replicate complex data patterns to enhance revenue cycle workflows.
Machine Learning (ML)
We leverage machine learning for data-driven predictions and decision-making, using algorithms that continually learn from patterns to improve accuracy, quality, and performance over time.
Natural Language Processing and Understanding (NLP/NLU)
Our deep learning NLP and NLU models bridge the gap between human communication and machine understanding, enabling the best minds in healthcare to work smarter and confidently navigate a sea of data.
Knowledge Graph
The AGS AI Platform incorporates custom knowledge graphs to efficiently interpret clinical content and learn physician documentation patterns for smarter, more adaptive performance.
Robotic Process Automation (RPA)
We automate structured, rule-based tasks across the revenue cycle using custom and curated process automations to streamline workflows, eliminate mundane tasks, and enable RCM professionals to focus on more complex tasks.
Overview
Data Security
A trusted partner in cybersecurity and risk mitigation.
Protecting the data entrusted to us by our customers is of the utmost importance to AGS Health. Our risk mitigation efforts are constantly evolving to stay ahead of the latest cybersecurity threats and meet the rigorous standards for data protection as determined by the industry’s leading experts. This commitment has been demonstrated repeatedly through our Cybersecurity Transparent designation by Censinet and KLAS Research, as well as the earned trust of our customers.
Compliance and Security
- Modeled on U.S. DHHS’ Office of Inspector General program.
- Resilient IT infrastructure with built-in redundancies.
- No PHI data outside of the USA.
Certifications
- SSAE 16 SOC 2 Type 2 Audit
- SSAE 16 / ISAE 3402 - Type1 Framework
- ISO / IEC 27001:2013
HIPAA Security Safeguards
- Technical
- Physical
- Administrative
Integrations
Seamlessly integrate your legacy systems with ease.
Some additional software integrations include:
RoyalHUB
GE HealthCare Centricity RIS-IC
Imagecast RIS
connect with us
Let’s transform your revenue cycle today
When you create a high-performance revenue cycle, you’re finally free to invest your full resources into what matters most: the care of your patients.