Outpatient CDI: Ensuring accurate and complete documentation

By Eric McGuire, CRCR, PgMP, PMP, LSSGB


As healthcare transitions to providing care more frequently in ambulatory and outpatient settings, outpatient Clinical Documentation Improvement (CDI) is growing significantly. The shift to providing more value-based care means accurate and concise patient documentation is more critical than ever, even with fewer resources and leaner budgets.

In this webinar, we'll discuss the differences between acute and outpatient CDI as well as the common challenges faced by outpatient coding teams. We'll then dive into approaches and best practices that can be used to improve performance. Finally, we will look at the role of technology in improving performance and measuring success, including sharing insights regarding the advantages of leveraging artificial intelligence (AI) and automation enhancements.

Learning Objectives:

  • Gain an understanding of the key differences between outpatient and inpatient CDI, including the volume of patient encounters and the query review process.
  • Learn how to address and resolve challenges with outpatient CDI related to the fast pace of encounters and the need to ensure compliant practices for retrospective and prospective reviews and associated queries.
  • Hear best practices for optimizing your outpatient CDI approach and the technologies that will help successfully maximize the return on investment.
Eric McGuire

Eric McGuire, CRCR, PgMP, PMP, LSSGB


Eric is a seasoned HIM and revenue cycle professional with more than two decades of experience in helping healthcare organizations bridge the gap between healthcare IT and business operations. As the senior vice president of coding and CDI services, he leads the development of service line strategy and execution. Eric’s leadership and consultancy has helped numerous customers transform their revenue cycle outcomes through enhanced patient experience, revenue growth, risk mitigation, and cost containment. Eric possesses a bachelor’s degree in Macroeconomics from The Ohio State University in Columbus, OH.

Duration: 60 Minutes
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Webinar – Outpatient CDI: Ensuring accurate and complete documentation

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